The Phoenix Contact & EtherWAN (a subsidiary of Phoenix Contact) Technical Support teams are dedicated to helping you with anything related to EtherWAN products, including technical specifications, hardware and software installation, system diagnosis, and RMA service.
Please note: EtherWAN customers may be supported by either EtherWAN or Phoenix Contact technical experts, depending on the complexity of the inquiry.
Tech Support is available Monday-Friday 6:00 a.m. to 5:00 p.m. Pacific and can be contacted via phone: (714) 779-3800 or email: [email protected]
Downloads
Documents & Software
Download product firmware, drivers, utilities, and other software tools.
Brochures & Catalogs
Master Catalog includes all the datasheets and four lines of EtherWAN's products.
eBulletin
Stay up to date with our latest product information and industry insights.Technical Knowledge
Featured Articles
Find out what Link Fault Pass Through is, and how it is used in today’s networks.
Glossary
A quick guide to understanding the terms used on our website.Product Support
FAQ
Get answers to the most frequently asked technical support questions
RMA
Get your EtherWAN product serviced and track its progress...