Before sending in a product for RMA service, please double-check the following items:
For RMA service, please complete the following form and submit. An EtherWAN representative will contact you with an RMA number, and will guide you through the corresponding processes. Please note that if products are returned without an RMA number, they will be returned to sender.
Model Number is located in the upper left corner of the product information sticker.Serial number is located beneath the S/N barcode of the product information sticker.