Brand Responsibility

Established in 1996, EtherWAN became a subsidiary of the German Phoenix Contact Group in 2017.

EtherWAN acknowledges our social responsibility and makes our contribution to sustainable development. We are committed to advancing these initiatives across our company and integrating the measurement and management of ESG topics into our strategic planning and operations. Our involvement in employee, ecology and social affairs is underpinned by our values and our culture.

Health and Safety Program

EtherWAN works systematically to create a healthy and safe environment and ensure that all business activities will not cause injury to employees, and expects to continually improve and promote employee care policies, not only psychologically but also physiologically, ensuring that all employees will be protected by health and safety standards and actively participate in safe practices.

  • Regulatory compliance:
    Commitment to comply with the requirements of occupational safety and health-related laws and regulations.

  • Workplace Safety:
    Care for the physical and mental development of employees, and stay committed to preventing workplace injuries, illnesses, and deaths.

  • Smooth communication channel:
    Strengthen the interaction and communication between employees, government agencies, customers, and suppliers to convey the company's health and safety requirements.

  • Sustainable operation:
    In order to ensure the sustainable operation of the company, we promise to fulfill our corporate social responsibilities and attach importance to the human rights, health, and safety of employees.

Staff Development and Care

Employees are the key competitiveness of EtherWAN's sustainable development. EtherWAN has established a clear recruitment strategy and established a structured recruitment process to ensure that employment conditions are not affected by gender, race, religion, political stance, or marital status. There may be differential treatment in salary, allowing new employees to receive systematic training and newcomer care, assisting employees to effectively accumulate job functions and skills, and obtain reasonable compensation.


In addition to focusing on the improvement of work functions, EtherWAN provides a variety of learning resources, online general education and basic training courses, the inheritance and sharing of middle and high-level business coaches, and long-term training of key talents. It is hoped that through internal training mechanisms, EtherWAN will develop outstanding management talents who inherit the corporate culture, philosophy and build a sustainable foundation.


EtherWAN emphasizes the balance between work and life quality, focusing on body, mind, and soul. We hope that employees will maintain a healthy and happy mind and body. The Welfare Committee organizes family days, travel allowances, club activities, stress relief seminars, etc. to encourage employees to balance relaxation and cultivate diversity after work. Interests create a LOHAS workplace. We firmly believe that high-quality and stable human resources will help the company improve productivity and competitive advantages. We continue to plan and provide an environment suitable for talent development. Through talent cultivation, we hope to bring excellent talents with unlimited development space and possibilities.

Environmentally Friendly & Sustainable

Continual Environmental Performance Improvements

EtherWAN Systems, Inc. accepts responsibility for the environmental effects of our operations both locally and globally.

EtherWAN Systems, Inc. is committed to reducing our environmental impact and to continuous improvement of our environmental performance. This commitment is an integral part of our business strategy and operating methods, and is subject to yearly review and assessment. We encourage our staff, suppliers, and business partners to join us in the effort of protecting the environment.

We endeavor to:

  • Comply with relevant regulatory requirements.
  • Continually improve and monitor our environmental performance.
  • Continually reduce our environmental impact.
  • Incorporate environmental factors into our business decisions.
  • Increase employee awareness and training.

As an electronics manufacturer, EtherWAN Systems, Inc. recognizes its key impacts to be in the areas of energy use, raw material use, and waste generation. As a consequence, EtherWAN complies with regulatory requirements such as RoHS, WEEE, REACH, ErP and ISO 14000. EtherWAN's administration and quality assurance boards are responsible for consistent execution, auditing, and improvement of this environmental policy.

Quality and Environmental Management System

Facing the competitive environment of the global market, EtherWAN is seriously focused on improving product quality and is committed to the pursuit of environmental protection. The company obtained ISO 9000 quality management system and ISO 14000 environmental management system certification in 2000 and 2011 respectively. Through the structure of the ISO system and the support and commitment of high-level management, EtherWAN will continue to implement process improvement, and regularly review performance through the quality and environmental management system to ensure that the organization can operate continuously and that products and services provided are of a certain standard that can meet customer demands.

Conflict Minerals Statement

EtherWAN Systems, Inc. (hereinafter, “EtherWAN”), recognizes and understands that its business activities and products it supplies may impact the society, environment, and EtherWAN.  Accordingly, EtherWAN, in collaboration with its manufacturing division, works, to be a socially responsible business, specifically in the area of Conflict Minerals.


The definition of Conflict Minerals includes, but is not limited to, rare metals such as tinstone, wolframite, coltan, gold, and their derivatives, especially gold (Au), tantalum (Ta), tin (Sn), and tungsten (W), which are sourced from Conflict Regions, (hereinafter “Conflict Minerals”).


The term “Conflict Regions” is defined as the Democratic Republic of Congo, Republic of Congo, Republic of Sudan, Republic of South Sudan, Republic of Uganda, Republic of Rwanda, Republic of Burundi, United Republic of Tanzania, Republic of Zambia, Republic of Angola, Central African Republic; and any current or future country/region which includes a part of or all territories of the foregoing countries.


Related to the prohibition of sourcing Conflict Minerals, EtherWAN in collaboration with its manufacturing division, takes the following actions:

  • Obtains the warranty of its suppliers that no product or packaging supplied to EtherWAN’s manufacturing location contains Conflict Minerals from any Conflict Regions, further certifies suppliers will refrain from sourcing Conflict Minerals from Conflict Regions and confirms that the mining, refining, shaping and any other manufacturing or processing procedure of any such minerals does not take place in Conflict Regions.

  • Obtains the commitment from its suppliers that they will put in a best effort to reinforce their supply chain management and establish relevant management policies or rules to effectively detect and track sources of raw materials, ensure the legality of sources of raw materials, and preclude the use of conflict minerals.

  • Reserves the right to audit its suppliers on their sources of metal raw materials.

  • Require its suppliers to complete investigative questionnaires and provide other relevant information, and guarantee the truthfulness, correctness, and completeness of answers to such questionnaires and information it provides to EtherWAN.

About Phoenix Contact

We are a family business headquartered in Germany. The Group includes fifteen German and four international companies as well as 55 sales companies all over the world. Internationally, we are present in more than 100 countries.

Why do we need a Code of Conduct?

The Phoenix Contact Code of Conduct is binding for all of us. It provides the central guidelines for our everyday operations within the company and our external transparency, and answers the question of how we are to conduct ourselves in everyday business. Along with legal aspects, it also covers our expectations for integrity and moral conduct. We will always give these guidelines priority in the event of a conflict of objectives with our business interests – even if this results in lost business transactions. Acting with integrity and protecting our excellent reputation will always take priority for us.

Whistleblowing system at PHOENIX CONTACT

Are you aware of any damaging conduct or commercial and legal risks? If so, the BKMS® whistleblower system is available to you. The electronic platform has been set up so that you can report potential violations of legal obligations and internal regulations. It can be used in suspected cases of:

  • Corruption
  • Fraud, breach of trust, embezzlement
  • Violation of competition law
  • Money laundering
  • Breach of data protection
  • Theft
  • Environmental and occupational health and safety violations
  • Disregard of social standards and human rights

Phoenix Contact pursues a policy of open communication. As a rule, your line manager is your first port of call if there are any errors or irregularities. If external third parties are aware of errors or irregularities, they should be directed to their designated point of contact at Phoenix Contact.